Insurance and Payment

ALERT: Looking for health insurance? Our health insurance enrollment staff can help! The Mass Health Connector’s open enrollment has been extended through May 23, 2021. This means that you can apply for health insurance coverage if you are eligible for a Health Connector plan without needing to meet a qualifying event first. Call us at 978-937-9700 for an appointment. No walk-ins, please.

If you would like to apply for health insurance coverage, you should speak with one of our Health Benefits Advisors before your visit with your medical provider. Health Benefits Advisors can help you with the application process and determine your eligibility for affordable health insurance plans.

To make sure your family stays healthy, Lowell Community Health Center staff can assist you with applying for MassHealth, including the MassHealth Managed Care Plans provided by Boston Medical, Center Celticare, Fallon, Neighborhood, and Tufts, as well as Children’s Medical Security Plan, Marketplace Qualified Health Plans, and the Health Safety Net program.

Reduced-cost (sliding fee scale) and free care is also available. Health Benefits Advisors are available at all Health Center sites to assist new and established patients with determining eligibility for insurance plans and programs.

You will need to bring the following information with you when you visit a Health Benefits Advisor:

  • Photo ID (driver’s license, passport etc.)
  • Proof of income (two weekly pay stubs or one bi-weekly pay stub, income tax forms)
  • Proof of Immigration Status (legal permanent resident card, visa, asylum, etc.)
  • Proof of Citizenship (a photo ID along with a birth certificate or a passport)


Many private insurance plans are also accepted at the Health Center, and the list is growing every day. Among them are major plans such as Aetna, Blue Cross Blue Shield, Cigna, Fallon, Harvard Pilgrim, Neighborhood and Tufts.

If you have any questions about the cost of care, applying for free or reduced-cost care, or whether the health center accepts your health insurance, please contact a Health Benefits Advisor.


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Note: This site uses Google Translate. As with any automatic translation, some of the words may not match the original meaning. If any information seems confusing or incorrect, please contact the Health Center at 978-937-9700 to speak to one of our staff.

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