Insurance and Payment

Payment and Insurance

Pay your Lowell Community Health Center outstanding balances — such as co-pay, co-insurance and deductibles - online here 

Worried about the cost of care? We can help. 

Insurance Counseling

Get the right plan for you and your family.  See information below about how our Insurance Navigators can help.

Sliding Fee Payment Scale

Our sliding fee scale will help make payments affordable, based on your income.

Dental & Vision Patient Assistance Programs

Extra help when you need it to take care of services not covered by insurance. 

We never turn anyone away due to inability to pay. Just call 978-937-9700 or email You can also visit the Health Center to connect privately with an Insurance Navigator in person.

Insurance Counseling

If you would like to apply for health insurance coverage, you should speak with one of our Insurance Navigators before your visit with your medical provider. Insurance Navigators can help you with the application process and determine your eligibility for affordable health insurance plans.

You don’t need to be a patient to speak with one of our Insurance Navigators, this is a free service available to anyone by calling 978.937.9700.

To make sure your family stays healthy, Lowell Community Health Center staff can assist you with applying for MassHealth, including the MassHealth Managed Care Plans provided by Boston Medical Center, Celticare, Fallon, Allways, and Tufts, as well as Children’s Medical Security Plan, Marketplace Qualified Health Plans, and the Health Safety Net program.

Insurance Navigators are available at all Health Center sites to assist new and established patients with determining eligibility for insurance plans and programs.

You will need to bring the following information with you when you visit a Insurance Navigators:
  • Photo ID (driver’s license, passport etc.)
  • Proof of income (two weekly pay stubs or one bi-weekly pay stub, income tax forms)
  • Proof of Immigration Status (legal permanent resident card, visa, asylum, etc.)
  • Proof of Citizenship (a photo ID along with a birth certificate or a passport)


Many private insurance plans are also accepted at the Health Center, and the list is growing every day. Among them are major plans such as Aetna, Blue Cross Blue Shield, Cigna, Fallon, Harvard Pilgrim, Allways, and Tufts.

If you have any questions about the cost of care, applying for free or reduced-cost care, or whether the health center accepts your health insurance, please contact an Insurance Navigators.


Translate This Site

Traducir este sitio

Traduzir este site



Note: This site uses Google Translate. As with any automatic translation, some of the words may not match the original meaning. If any information seems confusing or incorrect, please contact the Health Center at 978-937-9700 to speak to one of our staff.

Learn more about language access.