Covid19 (Coronavirus) Updates

Covid-19 Updates

At Lowell CHC, we are committed to keeping our patients up to date on the latest news related to Covid19 (Coronavirus). We will continue to update this page as new information becomes available. For the latest recommendations on what you can do to protect your health and the health of our community, plus information and guidelines, visit the Centers for Disease Control and Prevention (CDC) website


Following the state’s lead, we have significantly reduced our on-site operations at 161 Jackson Street to contain the spread of COVID-19. The majority of appointments are being conducted by telephone (telehealth). Please read below for important patient information if you do need to visit the Health Center or have a telehealth appointment.

Appointments at the Health Center

Please call 978.937.9700 before coming in for a scheduled appointment, when feeling sick, or when arriving after 5 p.m. Please do not walk-in without a confirmed appointment. This will help prevent exposure to COVID-19 (coronavirus). Patients should enter through 161 Jackson Street. To keep everyone safe, we will be screening you as you enter the lobby. We will ask if you or a family member have traveled to another country, or have a cough, fever, or shortness of breath. Thank you for your understanding and patience during this difficult time. We must work together to limit the spread of COVID-19.

Appointments via Telephone

When you have a visit via telephone, a nurse or someone from our Call Center will be calling your prior to that visit. They can answer any questions you might have. Please call 978.937.9700 before coming to the Health Center, since many visits are now via telephone.

Did your COVID-19 test come back positive? Read this document for important instructions.

What do you do if you are sick? If you are sick with coronavirus disease 2019, or suspected of being infected with it, follow the steps in this fact sheet to help prevent spreading it to people in your home and community.

For additional fact sheets from the CDC in multiple languages (including what you need to know, and how to stop the spread of germs), click here.


We have compiled a list of community resources to help you and your family navigate various challenges associated with COVID-19 (updated: 3.24.20). We will update this regularly as new information becomes available.

Health Insurance Information

Did you know that you can apply for health insurance through the MA Health Connector? Take advantage of a new enrollment period, running through May 25th for Massachusetts residents. Learn more


Hear from healthcare leaders, including Lowell CHC’s own CMO, Dr. Randi Berkowitz, on how they’re keeping up with rapidly changing guidelines and best practices related to COVID-19. Read the article.

Please see this press release from the City of Lowell about the establishment of an Emergency Operation Center (EOC).


Give Health. Give Hope. Give Today.

Show your love for your Community Health Center and help us weather the financial impact of the COVID-19 crisis. Your donation to our COVID-19 Response Fund, in any amount, will go directly towards overcoming financial challenges related to the spread of the virus. With your help, we will continue to honor the transformative power of kindness, understanding, and compassion so that everyone in our community receives exactly the care they deserve – now and always. Learn more

Again, please continue to check this page for regular updates regarding the Health Center’s response to COVID-19.