During the COVID crisis we are following recommended guidelines for onsite visits. For your convenience, virtual care appointments are also available.
You can call our Patient Access Center (Call Center) Monday–Friday 7:30 am–8 pm and Saturday 8 am–4:30 pm.
To Call Us (During the COVID crisis we are experiencing high call volume)
Main Number: 978.937.9700
TTY: 978.221.6700 (text telephone for the deaf and hearing impaired)
Calls made after hours will be directed to our answering service.
Note: Our main line (978-937-9700) is experiencing significantly higher than usual call volume and longer wait times due to the COVID pandemic and virtual care services. You might experience difficulties reaching the health center by phone. If you can, please try calling back after 5 p.m. or on weekends. We are actively working to resolve this issue and apologize for the inconvenience. Thank you for your patience.
To Email Us
Use our website contact form.
Download and complete some of our most common patient forms.
To Write Us
(Please include the department name you wish to contact)
Lowell Community Health Center
161 Jackson Street
Lowell, MA 01852
To Contact Health Information
If you are submitting a medical form or records, please email Health Information directly. For all other inquiries, please submit your question or request via our online contact form and a Health Information specialist will get back to you as soon as possible.
To Contact Human Resources
Please email HR with all employment and internship inquiries.
To Contact Communications
For media or speaking engagement inquiries, please call 978.746.7891 or email communications.department@lchealth.org. It is important that you provide your deadline or the date, time, and location of the event.
HELPFUL TELEPHONE NUMBERS:
Community Health Education Center: 978.452.0003
Metta Health Center: 978.441.1700
Referrals: 978.322.8745 (8am – 4:30pm)
Pharmacy: 978.805.1004 (Lowell CHC-CVS Pharmacy)
School Based Health Centers
Lowell High School: 978.458.6642 (we will call you back for a telephone appointment during school hours)
Stoklosa Middle School: 978.970.3346 (we will call you back for a telephone appointment during school hours)
Teen BLOCK Youth Programs: email Teen BLOCK